General
What types of laundry services do you offer?

We offer wash & fold laundry, dry cleaning, pickup & delivery services, ironing, stain treatment, and specialty item cleaning such as comforters, curtains, and delicate fabrics.

Where is Columbia Pike Laundry located?

Our main location is 2602 Columbia Pike, Arlington, VA 22204, conveniently serving Arlington, Alexandria, Falls Church, and surrounding Northern Virginia areas.

What are your store hours?

Mon–Fri: 8:00 AM – 8:00 PM
Sat–Sun: 10:00 AM – 6:00 PM
Pickup & delivery services are available during these hours by appointment.

How much does laundry cost?

Wash & fold service starts at $2.50 per pound. Pickup & delivery service costs $2.99 per pound with a $50 minimum. Bulky items are priced individually.

Do you offer pickup & delivery services?

Yes — we provide convenient pickup & delivery laundry services for Arlington, Alexandria, Annandale, Burke, Falls Church, McLean, Springfield, Fairfax, District of Columbia, Great Falls, Oakton, Vienna, Merrifield and George Manson. Schedule online via our android and IOS application.

How long does it take to complete my laundry order?

Standard turnaround is typically 24–48 hours for wash & fold, depending on volume and special requests. Dry cleaning and bulky items may require additional time.

What happens if my item is damaged or lost?

We carefully track and label every order. If an issue occurs, contact us immediately with order details so we can investigate and resolve it according to our service policies.

Laundry
What services does Columbia Pike Laundry offer?

We provide wash & fold (by weight), professional dry cleaning, pickup & delivery, drop-off service, and commercial laundry for small businesses (gyms, salons, restaurants).

How much does your laundry service cost?

Regular laundry is priced at $2.50/lb (in-store) and $2.99/lb for pickup & delivery; delivery orders have a $50 minimum and in-store orders have a $35 minimum. Bulky items (comforters, bath mats) are priced per piece.

How do I schedule a pickup for laundry?

Create an account on the site, choose your preferences and pickup time, leave laundry in any bag for the driver to collect, and we’ll transfer it into your Columbia Pike Laundry bag for cleaning. You’ll get a notification when the driver is ~10 minutes away.

What areas do you serve?

We serve Arlington, Alexandria, Annandale, Burke, Falls Church, McLean, Springfield, Fairfax, District of Columbia, Great Falls, Oakton, Vienna, Merrifield and George Manson.

When are you open and what are your pickup hours?

Store hours: Monday–Friday 8:00 AM–8:00 PM, Saturday & Sunday 10:00 AM–6:00 PM. (Pickup/delivery scheduling available via the site.)

Do you offer same-day or next-day service?

Yes — the site indicates fast turnaround and examples of quick fulfillment (many customers receive orders the next day). Contact customer service for same-day availability in your area.

Can I drop off laundry instead of scheduling pickup?

Yes — you can drop off and pick up at the Columbia Pike location during business hours.

Do you separate colors and delicates?

Yes — professional handling includes sorting by fabric and care label. You can also leave special instructions when you schedule your order.

What detergents and scent options do you use?

Columbia Pike Laundry provides options (including unscented detergent); customers can specify preferences in their account or order notes. (If you have a special product request you may be able to supply your own.)

How do you handle delicate fabrics and dry cleaning items?

We offer professional dry cleaning for silk, satin, wool, cashmere, leather and other delicate fabrics — items are processed separately and returned ready-to-wear.

Dry Cleaning
Do you offer dry cleaning pickup and delivery?

Yes — we provide professional dry cleaning with convenient pickup and delivery to your door so you don’t need to leave home. Schedule online or by phone for contactless pickup.

Which areas do you serve for dry cleaning pickup & delivery?

We serve Arlington, Alexandria, Annandale, Burke, Falls Church, McLean, Springfield, Fairfax, District of Columbia, Great Falls, Oakton, Vienna, Merrifield and George Manson. Check service availability for your exact zip code when scheduling.

What types of items and fabrics do you dry clean?

We handle a wide range of dry-clean-only fabrics and garments including silk, wool, cashmere, velvet, satin, leather, and household items such as drapes and comforters. If you have a specialty item, mention it when you schedule a pickup.

How much does dry cleaning cost?

Pricing for dry cleaning varies by garment and fabric type. While regular laundry is priced by weight on the website, dry cleaning is priced per item — please contact us or check the pricing page for a custom quote.

How long does dry cleaning take (turnaround time)?

Typical turnaround is fast — many orders are returned next business day for in-store dropoff and often within 24–48 hours for pickup & delivery, depending on the garment and special requests. Confirm timing at checkout.

Can you handle stains, and what should I tell you before pickup?

Yes — our professional dry cleaning process is designed to treat common stains on delicate fabrics. Please note the stain type and any prior treatments in your order notes before pickup so we can select the correct process.

Do you use eco-friendly or hypoallergenic solvents and detergents?

We aim to use cleaning methods and detergents that meet customer preferences (unscented/hypoallergenic options are available on request). If you require a specific detergent or solvent, add that instruction to your account preferences.

What happens if an item is damaged or lost?

We carefully track and label every order. If an issue occurs, contact us immediately so we can investigate and resolve it according to our service policies — include order details and photos if possible. (Link to your damage/loss policy or terms of service from the FAQ for credibility.)

How do I schedule a dry cleaning pickup?

Create an account and schedule a pickup online in minutes, or call our location. Put items in any household bag on pickup day — the driver will transfer them into your brand bag for cleaning and return it with your order.

Where is your shop and when are you open for drop-off?

Our store is at 2602 Columbia Pike, Arlington, VA 22204. Hours: Mon–Fri 8:00 AM–8:00 PM and Sat–Sun 10:00 AM–6:00 PM. For pickup & delivery, check service minimums and scheduling rules.

Pickup & Delivery Laundry
How do I schedule a pickup & delivery laundry service?

Schedule a pickup online in minutes or call our location. Create an account, add your preferences, and leave any special instructions. Our driver will pick up your laundry at your chosen time and deliver it back freshly cleaned.

Which areas do you serve for pickup & delivery?

We serve Arlington, Alexandria, Annandale, Burke, Falls Church, McLean, Springfield, Fairfax, District of Columbia, Great Falls, Oakton, Vienna, Merrifield and George Manson. Check availability for your zip code when scheduling.

How much does pickup & delivery laundry cost?

Our pickup & delivery service costs $2.99 per pound with a $50 minimum (including delivery). Bulky items like comforters and bath mats are priced per piece. Standard in-store service is $2.50 per pound.

Do I need to separate my laundry for pickup?

No — simply place your clothes in a household bag. On pickup, our driver will transfer them to your personalized Columbia Pike Laundry bag for professional cleaning.

How long does it take to receive my laundry back?

Most orders are returned within 24–48 hours, depending on your location and special requests. You’ll receive notifications when our driver is en route.

What should I expect on my first pickup?

For your first pickup, place laundry in any bag. Our driver will transfer it to a branded Columbia Pike Laundry bag, which will be returned with your cleaned clothes for future pickups.

Can I leave special instructions for my laundry?

Yes — you can note preferences such as unscented detergent, low-heat drying, or stain treatment when scheduling your pickup.

Do you offer contactless laundry pickup & delivery?

Absolutely — simply leave your laundry outside your door, and our driver will collect it and notify you once picked up, ensuring a safe, hands-free process.

Can you handle bulky items for pickup & delivery?

Yes — we accommodate large items like comforters, bath mats, and blankets. Prices for bulky items are calculated per piece.

Why should I choose Columbia Pike Laundry for pickup & delivery?

Our family-owned business prioritizes convenience, reliability, and quality care. We provide personalized service, professional folding, and fast turnaround so you can spend more time with loved ones instead of managing laundry.

Sustainability & Hygiene
How do you handle delicate fabrics or special care items?

We carefully clean delicate fabrics such as silk, wool, cashmere, and satin using professional methods designed to protect fibers, prevent shrinking, and maintain texture. Special care items are individually treated according to the manufacturer’s instructions.

What happens if my clothes get damaged or lost?

Every order is carefully tracked and labeled. In the rare event of damage or loss, contact us immediately with your order details so we can investigate and resolve the issue according to our service policies.

Do you separate whites, colors, and delicates?

Yes — we separate clothing by color, fabric type, and care instructions to prevent color bleeding and ensure each item receives the correct cleaning process.

Can I provide my own detergent or special instructions?

Absolutely — you can specify your preferred detergent, fabric softener, or any other special instructions when scheduling your order. We make sure to follow your preferences carefully.

Do you iron or press clothes after washing?

Yes — we offer professional ironing and pressing for most garments. You can choose this service for dress shirts, pants, or other clothing that requires a crisp, polished look.

Are your detergents eco-friendly or hypoallergenic?

Yes — we use environmentally safe and hypoallergenic detergents on request. These options are gentle on fabrics and safe for sensitive skin while still providing professional cleaning results.

How do you ensure clothes are hygienically cleaned?

All laundry is washed at the recommended temperatures for each fabric type, using proper detergents and cycles to eliminate bacteria, odors, and allergens. Delicates and special items are treated according to care guidelines.

Do you sanitize machines between customers?

Yes — our machines are regularly sanitized and maintained to ensure a hygienic cleaning environment for every order, preventing cross-contamination between loads.

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